Privacy Policy

This policy explains how Mold Removal Charlotte ("we", "us") handles information when you visit this website or contact us about mold removal.

Information we collect

We collect only what you choose to give us. If you call or email, we receive the details you provide, such as your name, phone number, email address and a description of the work you need. We do not ask for payment card details through this website.

Like most websites, our hosting provider may record standard technical information such as your IP address, browser type and the pages you view. This is used to keep the site running and secure.

How we use it

We use your information to respond to your enquiry, provide a quote, carry out work you have requested, and keep records of that work. We do not sell your information, and we do not share it with third parties except where needed to deliver the service you asked for or where the law requires it.

How long we keep it

We keep enquiry and job records for as long as needed to provide the service and to meet our legal and accounting obligations, then delete them.

Cookies

This site uses only the cookies needed for it to function correctly. You can block or delete cookies in your browser settings; parts of the site may not work as expected if you do.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us by email at [email protected] and we will respond as soon as we reasonably can.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.